![]() ![]() Track costs and measure ROIĭigital transformation efforts are only successful when a company realizes a return on its investment. That way, they can quickly adjust to shifting needs and adapt to innovation. Decision management suites and business platform automation methods tackle decision automation.Ĭonsulting firm Accenture advises companies to adopt these methods in sections, or modules. ![]() Robotic process automation, content service platforms, and intelligent document processing platforms all have different strengths in automating documentation and information flow.īusiness platform automation, integration platform as a service, low code application platforms, and process/task mining platforms manage discovery, modeling, and data analytics well. Once an organization decides to use digital transformation tools, it must select the right platform. License the right software for your enterprise These tools improve not only current processes, but also leverage artificial intelligence to track work patterns to create new or better processes for the future. IPA tools include intelligent document processing, process mining, and automated testing. Intelligent process automation, or IPA, combines RPA with artificial intelligence and machine learning systems to tackle more complex business processes and improve efficiency. However, many business processes have more complex rules, variables, and decisions that rely on unstructured data. It focuses on processes that are simple, routine, and short-running. Robotic process automation, or RPA, is among the most basic automation methods. Identify opportunities to introduce RPA or IPA and assess risks Communication is key, and when the executives cooperate, the operations side can focus on use and execution, while the information technology side can focus on the technical systems, security, and integration with existing functions. That happens to more than half of companies, and requires more coordination and support in the long run, giving a lower return on investment. Without that, different working groups might choose various automation tools. Organizations should first analyze all their current business processes to discover where automation can help-and where it's not needed.ĬIOs and COOs must work together to communicate and coordinate across departments. Proper planning is vital to a successful automation project. Where could and should companies automate? Nextiva analyzed market research, white papers, case studies, and credible news reports to compile a list of steps any organization should take when dipping its toes into the developing world of digital automation. Intelligent automation can reduce operating costs, and improve turnaround time, productivity, internal and external communication, process governance and compliance, employee and customer experience, innovation, and top-line growth. Organizations can reap the benefits in a variety of ways. ![]() In one study of 50 large businesses that had invested in it for at least a year, Everest Group found 61% saved more than $10 million and 14% saved over $100 million. ![]() Intelligent automation systems can potentially save businesses millions. In the workplace, robotic process automation, artificial intelligence, machine learning, process mining, task mining, and API automation are all examples of tools used to automate business functions. Many consumers have experienced this firsthand when interacting with chatbots or automated customer service phone lines. Automation can allow staff to spend less time on basic, repetitive tasks, which frees them up for more exciting and value-added work.Īutomation isn't new, but digital tools, sometimes more broadly called "intelligent automation" tools, allow businesses to automate more tasks than ever. When businesses want to get ahead, they often look at automation to improve productivity and increase revenue. ![]()
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